![]() There aren’t many service contracts that handle every repair, but the most common repairs should be included in your coverage. If no one is willing to recommend the provider in question, you must ask yourself why. , Kelley Blue Book, and CARFAX are all reliable sources of information in the car industry. Most reputable extended car warranty companies have been endorsed by industry leaders or even celebrities. While some reviews need to be taken with a grain of salt, you can generally get a good feeling for how the company operates with this simple research. We analyzed 3,850 online customer reviews to get a sense of what customers thought of each warranty provider. The company’s reputation will speak for itself one way or another. You can examine complaints lodged with the BBB or simply do a Google search on the provider. One of the easiest ways to research an extended auto warranty company is to look at what other customers are saying. Below, we touch on a few warning signs to keep your eyes open for. Meanwhile, 18 percent of respondents stated that they never had to use it for repairs.Īs you navigate the worst extended auto warranty companies, it helps to know what red flags to look for during your search. In a 2022 survey conducted by our research team, 75 percent of respondents stated that their extended warranty covered repairs some or entirely. While you may never use a car warranty, it’s considered to be more of a purchase for peace of mind. However, as you’re shopping around for coverage, it’s essential to research each provider and read through the fine print to understand the coverage provided by your contract before agreeing to terms. However, after your initial warranty expires, you’re left without additional protection.ĭrivers can purchase an extended warranty or vehicle service contract to protect against high-cost car repairs when their factory warranty expires. What Is A Car Warranty?Īll new vehicles come with a limited manufacturer’s warranty that pays for covered repairs and replacements during the warranty period. This article will cover what you need to know to spot the worst car warranty companies. Our team reviewed 46 warranty providers to find the best and worst members of the industry. Some car warranties provide top-tier protection, while others barely offer any coverage. You’ve likely had a car warranty at some point, especially if you’ve ever bought a new or certified pre-owned (CPO) vehicle. If a provider has a mobile app and offers an online chat option for customers, its score for customer service will increase as well. Strong customer reviews online bring providers high scores in this category. Its website also has to be relatively clear and easy to navigate. When it comes to this category, if a company offers a money-back guarantee and allows customers to view sample contracts on coverage plan pages, it will receive a high score. If these same providers offer discounts, their score will increase. Providers that offer affordable coverage plans as well as deductible options can expect to see a higher score in the cost category. ![]() If a company offers plans with long-term limits and several benefits, its Coverage score increases. ![]() Providers that offer several different coverage options are rewarded with a higher score in this category. We also consider customer reviews on sites like the BBB and Trustpilot, and how much experience a warranty provider has. Providers are given a high score in this category based on any awards, ratings, or recognitions by trusted warranty evaluators, like Kelley Blue Book, CARFAX, or the Better Business Bureau (BBB). Below are more details for what we look for in each rating category: Industry Standing To give you the most current information, we update our review standards several times each year. How We Rated The Worst Auto Warranty Companies We create an overall review score for each provider based on its ratings in five main areas: industry standing, coverage, cost, transparency, and customer service. There are many elements that make an auto warranty provider the right fit for you.
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